Berganivo ("Berganivo", "we", "us", or "our") respects the privacy of visitors to our website and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our website, lead forms, and related communications. This is a general template and should be reviewed and adapted to reflect your specific data practices and applicable legal requirements before use.

1. Information We Collect

We may collect the following categories of information:

Information you provide directly. This includes details submitted through our lead forms, contact requests, or correspondence, such as your name, email address, phone number, and any other information you choose to share when requesting an analysis or enquiring about our services.

Information collected automatically. When you browse our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited, and timestamps, typically through cookies or similar technologies.

Information from third parties. We may, in some cases, receive information about you from third-party services that assist in operating our website or evaluating enquiries, where you have consented to such sharing.

2. How We Use Your Information

We use the information we collect for purposes including:

— Responding to enquiries submitted through our lead forms and contact channels.
— Providing, maintaining, and improving our website and services.
— Communicating with you about updates, requested information, or administrative matters.
— Monitoring website usage for security, analytics, and performance purposes.
— Complying with applicable legal obligations.

3. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to respond to your enquiry or provide requested information, and our legitimate interests in operating and improving our website and services, balanced against your rights.

4. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to enhance functionality, remember preferences, and analyse traffic patterns. You can usually control cookie settings through your browser; disabling cookies may affect certain website features.

5. How We Share Information

We do not sell personal information. We may share information with:

— Service providers who assist with website hosting, analytics, or communications, under obligations to protect your information.
— Professional advisors where necessary for legal, accounting, or compliance purposes.
— Authorities or third parties where required by law, regulation, or legal process.
— A successor entity in the event of a business transfer, merger, or acquisition.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, including any legal, accounting, or reporting requirements, after which it is securely deleted or anonymised.

7. Data Security

We implement reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

If information is transferred to or processed in a country other than the one in which it was collected, we aim to ensure appropriate safeguards are applied in accordance with applicable law.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data, and the right to object to certain processing activities or withdraw consent at any time. To exercise these rights, please use the contact details provided on our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their respective privacy policies.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The "Last updated" date at the top of this page indicates when this Policy was last revised.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out through the contact details listed in the footer of this website.

This Privacy Policy is a general draft template provided for informational purposes and does not constitute legal advice. Berganivo recommends obtaining independent legal review to ensure this document reflects actual data practices and complies with applicable laws in your jurisdiction.